Help Center

FREQUENTLY ASKED QUESTIONS

All measurements are listed in inches and are measured with the item lying flat. Each item has different measurements as we use different vendors for certain items, PLEASE REFER TO THE SPECIFIC ITEMS SIZING GUIDE FOR CORRECT SIZING FOR THAT ITEM.

 

All domestic packages ship via USPS, and international orders ship via UPS. The processing time for orders is 5 business days, this can be extended during holidays or product release dates. After that, delivery time within the United States is 3-9 days, and 30 or so business days internationally. Please keep in mind that during holidays or limited-edition launches, this time may vary. Thank you for your patience. Your tracking number will be emailed to you once your order is shipped. Please refer to our Shipping Policy.

All domestic packages are shipped via USPS. All international packages are shipped via UPS. We do not offer any shipping services outside of these. 

 

Priority shipping is the only option we offer for US orders over 16oz in weight! Priority shipping is not express shipping and is not guaranteed in a set amount of time! Our website does estimate a delivery duration, but it is just that, an estimate (NOT A GUARANTEE). We do not offer a guaranteed shipping service, nor do we offer an expedited shipping option. We hope this clears up any confusion!

Yes, we do ship internationally to most countries. Please view the list of countries below to see if we ship to your country.


  • Japan
  • Belgium
  • France
  • Netherlands
  • Canada
  • New Zealand
  • Malaysia
  • Ireland
  • Germany
  • Poland
  • Mexico
  • Italy
  • Czech Republic
  • Philippines
  • Austria
  • Denmark
  • Finland
  • Indonesia
  • Switzerland
  • Brazil
  • Hungary
  • United Kingdom
  • Spain
  • Slovenia
  • Portugal
  • Estonia
  • Norway
  • Latvia
  • Sweden
  • Iceland
  • Australia